Frequently Asked Questions

Yes — an account stores your interview history, onboarding profile, and all paid reports. Sign-up takes under 30 seconds with just an email and password. Your email is verified with a quick one-time code before your first interview.

No. MockMate runs entirely in your web browser — Chrome or Edge recommended. No installation, no app store, no updates needed. Just open the website and start.

Desktop, laptop, tablet, and mobile — anything running Chrome or Edge. For voice recording, microphone access is required. The best experience is on desktop where you can see the full interview layout.

Questions are generated and feedback is given in English. Your spoken answers can include Hindi words — the transcription captures them. The AI evaluates clarity and structure, not language purity. You don't need perfect English to get useful feedback.

Each session has 5 AI-generated questions for one round (Behavioural or Technical). A full two-round session covers 10 questions total across two separate reports.

Yes — as many times as you want before moving to the next question. Once you click Next, the answer is locked in. Take your time and re-record until you're happy with the response.

A "Type instead" option appears on every question. You can type your answer instead of speaking. Voice practice is more realistic, but typing works perfectly well for reviewing content and structure.

No problem — your progress is auto-saved after each answer. When you return to the site, you'll be prompted to resume your draft from exactly where you left off.

Aim for 90–180 seconds per answer. Long enough to cover the key points with an example, short enough to stay focused. The AI evaluates structure and content quality, not length. Rambling doesn't help your score.

Your report includes: an overall session score (1–10) with a performance label, per-question scores across four dimensions (clarity, depth, relevance, communication), specific strengths highlighted with examples from your actual answers, specific weaknesses with context on why they matter to interviewers, and a personalised next-steps improvement plan.

30–60 seconds after payment is confirmed. Your answers are analysed by AI simultaneously. The report is usually ready before you've finished reading the loading screen.

Yes. All paid reports are saved permanently to your account under "My Interviews." You can review them from any device at any time, as many times as you want.

Yes. The AI calibrates scoring to your career stage. A fresher is not expected to give answers requiring 5 years of experience. The questions generated and the feedback given both account for the context you shared during onboarding.

₹29 per completed interview session. No subscriptions, no monthly fees, no auto-renewal. You pay only when you want a report.

UPI, net banking, debit card, and credit card — all major Indian payment methods are supported. International cards are accepted too.

Because reports are generated and delivered instantly, we don't offer refunds on completed reports. If a report fails to generate due to a technical issue on our end, we'll fix it or issue a full refund. See the full Refund Policy.

Chrome and Edge. Both support voice recording and have been fully tested on MockMate. Safari has limited support and is not recommended. Firefox does not support voice recording.

Check that your browser hasn't blocked audio for this site. In Chrome: click the lock icon in the address bar → Sound → Allow. Refresh the page and try again. If the AI voice still doesn't play, the interview will still work — questions are always shown as text on screen.

Make sure you've granted microphone permission. In Chrome: click the lock icon in the address bar → Microphone → Allow. If it still doesn't work, use the "Type instead" option to complete your interview without losing progress.