A question about the platform, a payment issue, feedback, or a feature suggestion — we're a small team and we respond personally within 24 hours.
We aim to reply to every message within 24 hours on weekdays. Weekend messages are answered Monday morning. For urgent payment issues, email directly with your transaction ID.
First, refresh the page and check "My Interviews" in the menu. If the report is still missing after 2 minutes, email contact@sanviora.online with your registered email and the date of the session. We'll resolve it within 24 hours.
Please read our Refund Policy first. If your situation qualifies, email us with your transaction ID and we'll process it promptly. We aim to resolve all payment issues same day.
Make sure you're using Chrome or Edge (not Safari or Firefox). Check that microphone and sound permissions are allowed for this site in your browser settings. If the issue persists, describe your browser, device, and what's happening — we'll help you sort it out.
We genuinely love hearing these. Tell us the role you need, why it matters for your situation, and what you'd expect the interview to cover. Your message directly influences what we build next.
Email us at contact@sanviora.online with details about your institution and what you have in mind. We're open to group arrangements, integrations, and placement cell partnerships.
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